Feedback and suggestions
119 results found
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List viewer window - Print all - Zoom not working
eg. Customer History - Account Statement - Options - Print All - Click Zoom + icon. Doesnt work. Zoom - works until 20% but then wont zoom back up. Can enlarge window and sometimes zooms in, but stops working again.
1 vote -
I would like to cursor to skip to Ref when I press Tab
I like the cursor to start at Customer when I start a new job, but then when I press TAB I want it to move to Ref
1 vote -
Report to show a certain product, for a certain client for a certain time scale.
It is vital to understand clients trends, and we really need a report that can be totally bespoke to the following fields that can be varied without boundaries.i.e.....
How many NHS - Bonded Crowns - did Dentist Smith - do in June.
Is this function available because I can't readily see it.1 voteAvailable from v7.01 beta: These new sales reports are available.
Report: Sales By Product
Columns : code,description,qty, net sales
Variable Selection criteria:
Customer (All customers, Enter custID)
From date (Enter date, Today, last month start, last month end)
To date (Enter date, Today, last month start, last month end)
Sort by (Code, Description, net sales, qty)Report: Sales By Product Grouped by Price Band
Columns: priceband,code,description,qty,net sales
Variable Selection criteria: Same as Sales By ProductReport: Sales By Product Grouped by Nominal Acct
Columns: Nominal acct,code,description,qty,net sales
Variable Selection criteria: Same as Sales By Product -
Can't edit internal notes. and how big are they?
(Originally posted as part of the How do i Edit an Invoiced Job thread)
How big is the "Internal Note" section ? The current one is very small. Often you need to update comments on a job if its going out to a client and coming back, etc, or if you just want to have notes about a job.It needs to tab to a whole new page for this funtion, or have pretty endless scrole feature.
1 voteDescription: The Job Note can now be edited at all times, regardless of job state. Also a pop up editor allows entry or pasting from clipboard, upto 250 characters.
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repeat customer jobs
When you are booking in mutiple jobs for the sane client can we have a shortcut to repeat the last client rather than entering it all again?
1 vote -
Jobs booked in by due date, sorted by surgeon
Can't seem to pull up jobs booked in by due date on Beta version. was hoping to see if it was possible to sort the list. i.e by dentist name. and what information was given on the list
1 voteThis functionality now supported in menu Reports\Jobs.
Booked in jobs list
Booked in jobs by due date-detail
Booked in jobs by due date-detail with net value -
1 vote
fixed from 7.03
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1 vote
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Printing out statements for all clients in a batch
Unless I am mistaken or I have fiddled with a setting I shouldn't have it doesn't seem possible to print all of my end of month statements in one go.
With Transactor 6 if the customer id was left blank all of the end of month statements would be printed. If it is left blank now a message comes up saying "nothing to report". This means that each and every client has to be brought up onto the form individually to print each statement on its own!! This is obviously very time consuming unless I have missed somthing :)Thank…
1 votehi Malcolm,
The multiple printing of reports/statements etc is now taken care of with the Batch Report Manager. (Report distribution manager below v7.04). From the Customer menu, choose Batch Report Manager. Try to follow the steps in turn. 1.Select Customers 2.Run Reports 3.Send
You can ‘send’ these reports to Printer, PDF files to a folder, or to EMAIL to customer’s email or a copy all to yourself. -
Can Mr/Mrs print on All reports as on T6.
Most dentists will not put mr/mrs or not put a first name. Often you don't get all 3 fields completed by the customer. I have a a job for a 'Mr Terry'. However as the statement does not show the Mr/Mrs field, it shows just as 'Terry'. I think I might get a phone call saying Terry who?! when its in fact the sir name.
1 vote -
1 vote
This has been done from v7.03 which will be published soon. see http://transactor7.uservoice.com/knowledgebase/articles/164856-transactor-7-latest-news
thank you for your feedback -
windows 8 problems with transactor 7
I tried the new version on windows 8 and got half way through the tutorial, then it crashed. Does this happen often? What can I do about it?
1 voteTransactor v7.4 has the correct windows 8 settings so this problem wont occur. Your current version can also be manually configured scroll down to see Comment 1. For v7.4 release date, see Transactor 7 Latest News http://transactor7.uservoice.com/knowledgebase/articles/164856-transactor-7-latest-news
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Would like to see the monthly breakdown at the bottom of the statement
As it was on T6. This breakdown is now on the unpaid invoices statement only.
1 voteFrom v7.06
New report variation
Statement (with aged debt) -
preview email before sending
Would like to see what you are emailing e.g. when getting up a statement for email you can’t email from preview.
1 voteYou can do this if you use the Reports Distribution Manager (RDM) to produce the report. You can click the little numbered box to the right of the customer row after you have generated your report(s). The RDM is under the Tools menu.
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1 vote
from v7.07.
click small icons bottom left of main form:
blue: Items pending. green: items sent today
red: items failed sending
click any icon to see the email lister window. -
The "Items" count at the bottom of a job on the main form should count the total number of products multiplied by quantity
The "Items" count at the bottom of a job on the main form should count the total number of products multiplied by quantity, it's currently just counting the number of rows on the job
1 votethank you for your feedback. Changes have been implemented in v7.05 pending release.
Item count on SubTotals area of form is now labelled “Rows” to avoid confusion.
Also the Product menu entries – item changed to row. ie. Edit rowFor people wishing the item quantities in process, see the new report \reports\jobs\Booked In Items summary
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mark items as do not print on invoice eg models
would like to mark some items such as Models which have a zero value, so they don't get printing on invoices, but still appear in the technician's Completed items reports.
1 vote -
anomally when entering invoice number - it removes job number ?
When looking at a job on the sysem by various routes, the JOB number AND INVOICE number are both displayed...However when you search by invoice number (by typing INV12345) in the Job field, then hit enter - the invoice number remains in the job field AND in he invoice field. As you can see from the attached photo. If you require the job number by way of clarification, then you have to out of the job, reload the account, and search for the case again. Bit of a blip there I think.
Thanks1 vote -
Early Settlement Discount
Can we have the Early Settlement Discount option that used to appear when creating statements back. It is quite a lengthy process to set up surgeons to get no discount.
1 voteThanks for your feedback. Early Payment discount is in Customer Types (control Centre – advanced). This initiates the Early Payment message on statements as on T6. This mechanism has been much improved in v706 as each Surgeon has an Early Paymnt discount, and Days in v706 giving total control. 706 will be released in a few days.
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concise 'practice list with surgeons'
Sometimes you need at a glace to know which dentists are at which surgery. The report 'practice list with surgeons' in the format it currently is, is not very user friendly, as its one page for each practice, which is not really necessary. I sit possible to make this report be more like a list, where you'll end up with practice name followed by the list of dentists there, but so you can get something like 8 or so practices to a page. More of a running report a bit like the 'adress labels' report?
1 vote
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