It is also possible to access LabManager on the Cloud via a web browser, but this method can restrict access to the files and folders, and possibly printers, on your computer.
Using the Remote Desktop Connect application:
Unable to see drives and folders on Microsoft Windows
- The RDP setting at the top of the Remote Desktop Connect application needs to be ON
- While using a file requester, you should be able to access your drives using the drive links named like "C on MYDESKTOPPC" etc.
- We would advise creating Quick Access links to your favourite folders. You can right-click a folder and pin to Quick Access.
- It's also possible to refer to locations on your computer with this syntax: \\tsclient\c which will open the C drive on the computer. So, to create a link to C:\Transactor\Files, use \\tsclient\c\transactor\files
- You can also direct to mapped drives in this way (eg: \\tsclient\z)
Sharing a folder on an Apple Mac
With an Apple Mac, you must specify a single folder to share between your Mac and LabManager. This is a restriction of the Microsoft Remote Desktop software which is required for accessing the application.
- Open the Microsoft Remote Desktop app on your Mac
- Use menu Microsoft Remote Desktop > Preferences > General
- At the bottom of that page you can specify a path to share
- You will need to restart the Remote Desktop Connect application before you will see your shared folder in the file dialog